Contact Us

Welcome to The Alchemist’s Cellar and The Curated Collection Shop. Whether you have questions regarding our digital membership tiers, live Zoom masterclasses, molecular pairing tools, or festival rewards, our team is here to assist you.

Please Note: The Alchemist’s Cellar provides wine education, digital subscriptions, and specialty wine tools only. We do not sell or ship physical alcohol.

Get in Touch

• General Inquiries & Member Support:

  • Email: alchemistcellar@gmail.com /ellenjonestravelagent@gmail.com

  • Response Time: We aim to respond to all email inquiries within 24 to 48 business hours.

• Customer Service Hours:

  • Monday – Friday: 9:00 AM – 5:00 PM EST

  • Saturday – Sunday: Closed (Live masterclass support is available during scheduled class sessions)

• Mailing Address:

  The Alchemist’s Cellar / The Curated Collection Shop

  4162 2nd Ct 

  Lake Worth, FL 33462

Quick Help Links

Before reaching out, you may find quick answers to common questions in our storefront policies:

• Need help with class access or billing? Review our [Terms of Service] and [Return & Refund Policy].

• Questions about tool or kit deliveries? Check our [Shipping Policy].

• Curious about how we handle your data? Read our [Privacy Policy].